Privacy Policy

Shri Saravana Kitchenwares (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and billing details when you place an order or register an account.
Payment Information: Details required to process payments securely.
Non-Personal Information: Browser type, IP address, and other technical data collected via cookies and analytics tools.
Customer Interactions: Information from emails, live chats, or other communications with our customer support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders and manage your account.
To deliver products to your location and handle returns or refunds.
To communicate updates regarding your orders or our services.
To improve our website, products, and overall user experience.
To send promotional materials or offers, only if you’ve opted in to receive them.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party companies that help us deliver services (e.g., payment processors, shipping providers).
Legal Authorities: If required by law or to protect our rights, customers, or the public.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. These help us:

Recognize you on subsequent visits.
Customize content and advertisements.
Monitor website performance.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Access and request a copy of your personal information.
Correct inaccuracies in your data.
Request deletion of your personal information.
Opt out of marketing communications.
Withdraw consent for data processing.

To exercise these rights, please contact us at hello@ssk.com or +91 99424 99100.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Email: hello@ssk.com
Phone: +91 99424 99100

Thank you for trusting Shri Saravana Kitchenwares. We are committed to safeguarding your privacy while providing an exceptional shopping experience.