Terms and Conditions

Welcome to Shri Saravana Kitchenwares! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms govern your use of our website and any services provided by Shri Saravana Kitchenwares.
By accessing our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
We reserve the right to update or modify these terms at any time. Changes will be effective upon posting on this page.

2. Products and Pricing

All product prices are listed in INR and include applicable taxes unless otherwise stated.
We strive to ensure accurate pricing and descriptions but reserve the right to correct any errors, including after an order has been placed.
Product availability is subject to stock and may change without notice.

3. Orders and Payments

Orders are confirmed only upon successful payment.
Payment can be made via credit/debit cards, net banking, UPI, or other methods available on the website.
We reserve the right to cancel orders due to pricing errors, stock unavailability, or fraudulent activity.

4. Shipping and Delivery

Shipping Charges:
- Free shipping within Tamil Nadu.
- A charge of INR 80 per kg applies for deliveries outside Tamil Nadu but within India.
Delivery Timeline:
- Standard delivery time is 5 to 7 business days from the date of purchase.
- Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or natural disasters.
Customers are responsible for providing accurate shipping addresses. We are not liable for delays or losses due to incorrect information.

5. Returns and Refunds

Returns are accepted only for defective or damaged products. Requests must be raised within 2 days of delivery.
Products must be returned in their original packaging, unused, and with proof of purchase.
Refunds will be processed within 7-10 business days after the return is approved.
Shipping fees (if applicable) are non-refundable.

6. User Responsibilities

You agree not to misuse the website or engage in activities that disrupt its functionality.
Any unauthorized reproduction, distribution, or use of our content is prohibited.

7. Limitation of Liability

Shri Saravana Kitchenwares is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the product purchased.

8. Governing Law

These terms and conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Tamil Nadu.

9. Contact Us

If you have any questions or concerns regarding these terms, please contact us:

Email: contact@saravanaakitchens.in
Phone: +91 99424 99100

Thank you for choosing Shri Saravana Kitchenwares. We are committed to providing you with a smooth and satisfying shopping experience.